Fidelis Legal Services Limited
View company profile →
Our family has been severely impacted…
Our family has been severely impacted by an unprecedented level of staff turnover. Over the two-year duration of our case, we have been informed that three different case handlers assigned to our matter have departed the firm. This constant change has led to significant disruption and a complete lack of continuity. Despite continuous efforts to contact the firm via both email and telephone over the past two years, we have consistently failed to receive substantive updates or clear answers regarding the progress of our case. The repeated loss of assigned handlers without adequate handover or proactive communication from the firm demonstrates a profound lack of accountability and transparency. The prolonged nature of this issue, spanning two years without resolution or even consistent communication, is entirely unprofessional. The firm's inability to maintain stable case management and provide timely information falls far below expected professional standards. I would not recommend Fidelis unless you want to be waiting years for answers.