eCapital Freight Factoring
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I wish I could leave a negative 8 stars…
I wish I could leave a negative 8 stars for this company. From the first day I signed my 90 day trial. I've had the most horrific horrific experience I've ever had with any company, IN my 21 years of doing business with any company. They waited until I signed the contract before telling me that I didn't qualify for the line of business credit that they so promised me. After been told that, I told the rep that I didn't won't to do business, because the line of credit was the only reason I choose eCapital. She said sure would worth something out for me, but never heard anything from her, until I emailed the contract department to cancel my 90 day trial and that's when I was told. That I couldn't cancel because I signed up for 90 days. I explained that I had be been factored by their company yet and they used one of the loads that I had senta week prior. Just to say that they funded a load, which locked tyke 90 days. I was then called by one of their top executives Armaid. Telling me that they were going to do their best to do right by me. After a hour of talking I said Ok to staying and that's been the biggest mistake of my life. I'm not ever paid on time like he promised. Turn your loads in by 10am and you will be paid before the end of the business day. Well it's 30 days later and not once gave I ever been pisos on time and I have to call everyday just to get paid. I've went to getting advance from every broker I do business with, just so I can stay on top of my fuel. Never do they answer the phone on Fridays. You'll hold the phone for hours, before getting anyone. This place is the biggest ljoke when it comes to funding. PLEASE D'UN WITH YOUR BUSINESS. YOU'LL BE LIKE ME. RUNNING ON ADVANCES ABS CALLING EVERYDAY TO GET TYKE LIL MONEY THEY DO FUND. HORRIBLE HORRIBLE HORRIBLE.