Home Trust
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Secured visa card 😡
Stay away from these thieves. Applied for the secured Visa card in December 2020 to re build my credit history as I recently moved back to canada and never got my card. Sent them money order for $500 and still no card, no update. Called them many many times and sent them emails but no reply. Every time I called them they were like we don’t see any update in the system or no application under your name. They were like we don’t see anything under your name so we are unable to provide you any information. Then the customer service rep. was I’m going to transfer your information to the another department and someone will get back to you in 10 days and then another 10 days. Keep going this nonsense. After following up many times, suddenly they sent me email saying oh your visa is not approved this time. Please try again next time 😡😡 then again next morning they sent another email saying please upload your ID for the verification so that we can send you your card in the mail. After all this nonsense, again they sent me email, sorry for the inconvenience and delay but your card is not approved this time. They never get back to you with any update. Really frustrating. I asked them to give me my refund back and they never reply back. Whenever I try to call or send them email they are like sorry for the inconvenience and delay or someone will get back to you in 10 business days. They are scammers and thieves. They make money from our hard work money. They rip off people. Very disappointing and frustrating and still waiting with no response. Stay away 😡😡