Michaels Stores
View company profile →
Ordered a picture frame
Ordered a picture frame for my daughter’s graduation pictures from Michaels at a great price. When the package arrived I didn’t even need to open it to know it was completely shattered. All the glass was moving around in the package. Of course, at first, I wanted to blame the delivery service, but a month prior, I had ordered the exact same product from another company and it arrived in appropriate packaging and good condition. I don’t know why Michael’s assumed it would arrive in one piece having shipped it in a plastic bag and a layer of bubble wrap. Not even a simple “fragile” stamp, ridiculous! The only reason I gave three stars is because customer service immediately offered a refund or to send a replacement. I opted for the replacement and hopefully this one arrives in one piece.