LifeStance Health
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Gets the job done
My psychiatrist’s office was, I believe, bought by Lifestance in what I’m assuming is the corporatization of mental health care nationally. I’m a younger adult. My experience with my initial clinic was so-so. My experience with Lifestance has been slightly more positive. While there was a bit of confusion and frustration in the first few months, it was primarily because my psychiatrist abruptly left the practice and I wasn’t as experienced with the process yet. However, my main concern was not interrupting my medications and Lifestance was very helpful in getting my prescriptions filled while I was between providers/appointments. I’m on my 2nd psychiatrist since the Lifestance takeover and I’ve been satisfied with both. The portal is easy to use for messaging your provider or asking for refills but definitely keep your own insurance records to double check their billing department. About a year ago I was asked to pay a bill I had already paid, just not through their portal. It was figured out after a few phone calls.