Brett/Robinson Vacation Rentals
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Pheonix 2 Room 2053
We vacationed to Orange Beach 7/26-7/29 staying in Pheonix 2 room 2053. Definitely not up to par. The master bathroom sink did not have any hot water & the sink would back up due to drainage issues. The room was not cleaned well especially master bedroom/bathroom. Still sand all over floor. The linen in the 2nd bedroom was very hard & starchy feeling! The table on the balcony was very dirty & had not been cleaned in probably months by looking at it. Very dissatisfied with room! Never had any complaints when staying in a Pheonix room but this one I would not recommend spending your money on. Expensive room for the condition it was in!! Also, I sent an email to Brett Robinson regarding my complaints & no one from their office has reached out with a reply. Bad customer service!