SriLankan Airlines Official
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Terrible airline
Terrible airline, don’t fly. They left me stranded in Paris. I had a flight from Amsterdam to Colombo. I checked in and flew from Amsterdam to Paris (first leg). My second leg was Paris to Colombo, I transferred and went through security. Finally at the Gate with my boarding pass, I was told I needed to present the card payment details or a photo of it for the flight, which I have never been asked to do before by any airline. The flight was already paid for. My partner had paid for this flight and was currently overseas without a mobile network, so I was unable to retrieve photo of his card details and I was then unfairly denied access to the plane. The attendants at the gate were also extremely rude and refused to help me rebook too. I had to beg and ask what I should do next before they said even anything. They also told me nothing about where my bags would be. They then lost my bags. They are a horrible airline. Do not fly with them! Also as a Sri Lankan I’m also extremely embarrassed that this airline is representing my country… what a joke.