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Ian Lovatt

Ian Lovatt

Member since Invalid Date
2
Reviews
5.0
5 out of 5 stars
Average rating

Reviews by Ian Lovatt

DASH Water logo

DASH Water

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5 out of 5 stars
Jan 16, 2025

No nonsense answers … superb response!

I picked up their ad on social media and am very suspicious of ‘fruit-type’ drinks because there’s a common misconception that so called ‘natural/good’ sugars are OK. Not to a diabetic. I emailed the company. Got a reply within four hours giving me straightforward answers to my questions. No ifs. No buts. No prevarication. Very clear guidance. I will now sample the product. But so far they’ve been great. Thank you.

Energy Ombudsman logo

Energy Ombudsman

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5 out of 5 stars
Dec 18, 2024

Superb service

Had a spat with an energy provided and took it to the Ombudsman. Wowza! They were fantastic. Clearly explained what needed to happen, the timeframe involved, what I should provide, etc. Decision was reached in the stated timeframe and now the provider needs to implement it. Cannot thank the case handler enough. Never used this service before and was very impressed. Main point of note: fantastic communication.