Singapore Airlines
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Customer service, what a JOKE
Absolutely disgusting service from Australian "help desk". Wanted to simply change flight dates as I couldn't complete the transaction online. Received 3 separate emails asking for and receiving the same information. Finally get (an inflated) quote. Agreed to it even after providing information from their own website of prices and availability. Then receive a final quote of 2.5x the cost of a reschedule, almost the price of my original return ticket. Now I'm "somehow" completely unable to manage my own booking on their site. "Change flight " option is now unavailable for me to use. Funny that. Flights are still great. Helpful and accommodating staff. Customer service Australia is an absolute joke. Disgusting service