Zumiez
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Do not buy their underwear, no returns
Purchased 6 pair of boys Ethika boxer briefs online. Before the purchase there was zero indication they will not accept returns on underwear. My son tried 1 pair on and took them off bc they were ill fitting. I put the rest in the bag to return to store. There the store clerk said it’s not in their policy anywhere but they don’t accept returns on underwear. She said she constantly tells customers in the store that if they purchase underwear there they won’t accept any returns once it leaves their store because of sanitary reasons (she is at least transparent for those customers). I asked what happens if someone tries it on in the store- are they forced to buy them or do they put them back on the rack? No answer. She offered to call the manager and ask for an exception since she understood there is no written communication that their underwear is final sale. Her manager told her to tell me they can’t sell underwear that may have been tried on and because “Covid” (the go-to excuse for taking no responsibility) they won’t accept the returns. So Zumiez, MAKE IT KNOWN THE PURCHASE IS FINAL SALE, or PACKAGE THEM ALL IN THEIR OWN INDIVIDUAL SEALED BAGS, or GO BACK TO BUSINESS SCHOOL. Free advice for you that I paid $60 to give.