PR
Princess Cruises
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We booked our dream cruise after…
We booked our dream cruise after hearing cruise are back. As we progressed towards our trip everything changed. Testing and masks. None of this was disclosed at booking and payment. After finding out we would have to wear surgical masks for the first two days and it was at the discretion of the cruise to expand this we cancelled. We were left on hold for an hour and we’re never told what our refund would be. Just file a claim and agent hung up. We are incredibly sad and frustrated. Seems like cruises are not really back and Princess uses deceptive advertising.