Xero Shoes
Read all reviews for Xero Shoes →
WP scrambler bad quality and bad warranty service.
I bought the WP low scrambler and after just a couple of months using, the mesh starts to tear/break. As it should be in there 24month warranty, I contacted Xero shoes but they have a ridicules way of handling complaints. You have to cut the lid and send a photo, wich make the shoes unusable. I suggested donating them to someone that can't afford shoes, but you somehow need to send a proof of that (how can someone proof a donation to family or friends in need?) Also, I need the shoes myself until the substitute shoes arrive, as how am I gonna walk in wet surfaces without the only WP shoes I have? Xero shoes don't care about that and can't fix the problem in a normal, customer friendly way. They seem to not trust their customers or something. A bad product is a bad product and should be replaced or refunded, without any inconvience for the customer. Never Xero shoes again for me and I'm deffinitly spreading the word to my friends and family. Lost all trust in the quality and customer service.