Katie Barnes Tool Range & Education
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Warning to other nail techs!
Warning to other nail techs! These expensive curved scissors are a total rip off. I paid a lot of money for mine a few months ago and took great care of them. Always cleaning them and placing them back into the original box immediately after each use. They just cracked & broke! When I emailed the company, I was told how to hold the scissors! They took no responsibility whatsoever, just blamed me! This seems to be what all reviews are saying. I want to save any of you hard working nail techs from making the same mistake as me. I was offered a 10% off my next purchase, but will not be wasting my money with this company again. In response to your reply of my review, I did hold the scissors in the designated grip area, with 1 finger only. It’s impossible to use the scissors holding in a full hand grip as the scissors are so small! Also, you stated repeated use causes metal fatigue resulting in breakage, this is ridiculous. The scissors are sold to nail technicians whose job it is to do multiple sets of nails every day! This means your product is not fit for purpose. In response to your offer of upholding the 10% discount on my next purchase, I can assure you, I WILL NOT BE WASTING ANY MORE OF MY MONEY ON YOUR PRODUCTS. I don’t trust your brand, your customer service or your product integrity. There are 14 reviews for this company on here that I’ve counted, and 13 out of the 14 are the lowest rating possible. That speaks volumes. We’ve all had a similar experience too!