EN
Energy Ombudsman
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12 months of time and energy wasted
After 12 months of TIME AND ENERGY WASTED with EDF and Energy Ombudsman Despite upholding my points and agreeing with everything that EDF was at fault on the electricity bills, we've been told there's nothing the office of the ombudsman can do other than tell EDF to offer a written apology and £70 goodwill. No mention of fixing the problem. It would appear that this organisation is simply a waste of time and money. As Energy Ombudsman are working with energy companies so their hearts are looking after them and consumers are in dirctely told to go away