General & Medical
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Woeful customer service. Avoid.
Took out Sports Insurance for my son, and unfortunately he suffered a knee injury that requires surgery. G&M were obstructive from the first contact and we have so far had to pay for all pre-op consultations and scans. The last contact refused to help with anything because the procedure code given to us by the consultant was not in the current alphanumeric format for the claims team. Possibly the worst customer experience I have ever come across. Avoid this company.