London Plus Credit Union
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Never seen a more unprofessional and…
Never seen a more unprofessional and uncommunicative staff at London Credit union. I had applied on the 23rd of April. Asked to submit payroll evidence. Told 3/5 working days to assess and reply. Had to chase for two weeks where no one could assist. Loan officers never there. Only open 3 days a week. And after 2 weeks of no assessment. I got called yesterday to say someone will review your application tomorrow and reply to you. 10am open/ 11am I get a email saying” AFTER CAREFUL REVIEW” we cannot approve your application. Absolutely you can refuse me. But don’t make me wait 2 weeks. Performs a HARD SEARCH on the 23rd of April and then after messing with my credit and open banking say no without feedback or reason. I would not recommend these people. All of them sounded very young and unprofessional. Never picking up the phone or replying to emails. Absolute disgrace to financial services intended to help local communities. PLEASE….