MS
MSC Cruises UK & Ireland
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Filthy cabin and balcony
Our cabin was filthy and took two days to be cleaned. Full of suspicious grime and filth throughout. Took 2 days to sort out and we had to put up with it until then. Complete lack of effort to rectify it as the ship was full and they didn’t have capacity to sort it until our 3rd day of a 7 day cruise. Finally after a manager visited the room he thought the dirty was stains and unable to remove. I had to physically clean the kettle and side board in front of him to show it was cleanable and then he just said “yes, we need to sort this, it will be done”