TR
Travelocity
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Horrible customer service and policy
Who recently booked a trip to Travelocity to Punta Cana. It was a seven day vacation. Days before I was at the travel, my airline changed my flight time and I lost a day from my travel plans. Although I booked this as a complete package through Travelocity, they did not honor a refund or any help. They said they contacted the hotel but it’s not the hotels problem to refund me because my package through Travelocity changed. This is something that Travelocity should have honored. I would absolutely never use them again. I heard anyone else tonight to book third-party vacations. You are not protected.