American Water Resources
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False report
It’s true to read the fine print !! To begin the water company found movement and cut off my water since April mind you it’s Decemeber. I paid the 50$ for Geiger plumbing to send a youngman that did not scope the presumably defective sewer line with a camera but essentially took my word for what a home inspector wrote and told him as he was on the speaker phone and I was typing my notes as much of the conversation I could. He then proceeded to my garage and stood there and blatantly told me I have a 2 inch crack in 11 feet from the drain outside my garage ONLY after speaking with the home inspector over the phone. What a farce. I called in and the woman in the escalation department said that their stand (AWR ) is with the plumbing company. I have since spoken to my insurance who assured me those pipes don’t crack and another plumber who stated “those pipes don’t crack, the home inspector doesn’t know what he’s talking about”’and that he didn’t “see a crack”on the videos. Now I call back and Geiger offered to send their plumber back out again!!! I feel that the interest is with the plumber I see. I then called southside heating and plumbing who reported they weren’t successful with their camera, due to blockage that Geiger plumbing said was open. Although when I was there kneeling beside him and he jamming his camera into the clean out behind the house and said I would have to get it bettered and then showed me the beads from the fish tank that was clogging the clean out. Now I am at a complete loss as this home inspector had to recall multiple unsatisfactories on his report related to this sewer line report that I heard myself over the phone that he said he was going to relay back to the agent. And a plumber who did not do a camera inspection and completely did not do his job, but went reported back the AWR what the home inspector told him.