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HOMEINSTEAD- NORTHAMPTON - MOULTON PARK
This is the worst company I have EVER worked for!!! I should've seen the red flags before I'd even started. They advertised a full time wage and then got me to sign a zero hour contract. The training was on my birthday and I asked if I could make the next training day because of this in which they responded "no more training days for a while now, you'll have to come to this one or you'll miss out on the job." So ofcourse I went in. Only to find out they were doing training days every week!! As you can imagine I wasn't best pleased. We also got told that we would be paid for both training days. WE DID NOT. Okay so moving on to the actual job... The clients were lovely, Yeah the whole 3 clients I got in an ENTIRE YEAR were lovely. I got promised a full time job and got told I'd have at least 10 clients by the end of month 2 and that they would keep growing until I was on a full wage. This was total bull. Everytime I went in for a meeting I'd bring it up whilst in tears and they'd promise it was going to change. IT DIDN'T! I was really struggling. So I took it on myself to start doing my promo jobs again to fill in the LARGE gaps so I could get by and pay my bills. They would text about 30 minutes before saying they have put me in to see a client because someone else can't make it. (They would do this ALOT) they wouldn't even ask me, they would just put me in and tell me! Sometimes they wouldn't even tell me and then call me asking why I wasn't with the client. So eventually I spoke up about it and explained my situation and that they can't just throw me in last minute without asking me. Not only do I have other jobs booked in now but it's just not on! They were so rude to me and would just hang up the phone and send me snotty messages after. All the nicey nice management turned into really vile rude people. And then all of a sudden I was only doing 2 visits a week which meant I wasn't making any bills. They seemed to be extremely spiteful in the office. I'd gone into the office for another catch up meeting and I felt the entire office stare at me and then began talking amongst themselves, clearly about me. I felt extremely uncomfortable so that was the last time I ever worked for the company. About the clients and 'paid petrol'... I got promised paid petrol which was total bull. The 3 clients I had were missions away from my house so this was extremely frustrating and upsetting. What was even more upsetting is how little they care about the clients, 2 out of 3 of my clients and the family's of had nothing but bad things to say about the management. They were so little help in any situation. If I was ill with covid symptoms they would tell me that I still had to go and see the clients but I would refuse. Another carer was asked to do the same but she didn't refuse and for that her client ended up in the hospital with covid she had transmitted from the carer. One of my clients was struggling and was clearly extremely unwell and wasn't at all himself. As a new carer I called the office to ask what I should do (like they asked) their response being "Typical Peter, always something up. Just give him his dinner and put him to bed." I didn't, instead I called and ambulance. They had a go saying that I shouldn't of done that and that there was no need. THEN I found out he actually had a really bad infection on his brain. So thank f*** for me and f*** those in the office. I could honestly go on and on about all their s*** but I don't have the time. All I can say is, if you work for this company or hire them for a family member after reading this, shame on you!