Ellyn Ackroyd LaPietra

Ellyn Ackroyd LaPietra

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1 out of 5 stars
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Reviews by Ellyn Ackroyd LaPietra

CO

Cosmeticrx

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1 out of 5 stars

stay away!

timeline for issue: 8/27/24 purchased groupon for rx from Cosmetic RX for $14.99 8/28/24 completed application online with Cosmetic RX and paid required $29.99 to company for shipping costs 8/28/24 spoke with Erin Chang, R.N. w/ Cosmetic RX at 9174392141 confirming approval and was directed to have lab work at Quest Labs prior to rx being shipped (was instructed to wait 1 week to complete lab work so there would be time for lab to receive requisition from Cosmetic RX) 9/3/24 notified Erin Chang, R.N. at 9174392141(via text) that there were no Quest Labs in my area. Requested solution. No reply 9/5/24 reached out again, via text, to above contact. No reply. 9/6/24 received brief reply from above contacting asking if I had the labs. Replied with no and reiterated above issue. No reply 9/15/24 received message on website's patient portal from Patrick Cavanaugh, asking me to reach out to Erin Chang, R.N. again. No reason for request given 9/16/24 reached out again, via text, to Erin Chang. No reply. 9/16/24 received refund in "groupon bucks" of $14.99 9/16/24 reached out to both Patrick Cavanaugh and Erin Chang, via patient portal and via text respectively, stating that I was also entitled to refund of shipping cost of $29.99. No reply