American Water Resources
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I would leave zero stars if I could
I would leave zero stars if I could. AWR contacted my elderly Aunt and Uncle to sell them an additional warranty. After checking with me, I advised them not to have a warranty. They called and spoke with a representative and told her to not renew the warranty they had already paid for. AMW did renew and charge their bank account for a full year. I spent over an hour on the phone trying to get a refund and it still is not resolved. The customer service rep was polite, but had no ability to do anything - she had to send an internal email to request a refund and is unable to tell me when that email would even be answered.