Oceania Cruises
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Cost Cutting at Oceania
Our January 2025 trip around Australia failed to deliver the standards we had come to expect from Oceania, There was strong evidence of cost cutting. The chef informed me in reply to the mid cruise comment request that menus and ingredients were now specified by the offices onshore. In other words the accountants now specify menus rather than chefs. There was a shortage of staff in some areas. On the second night in the speciality Polo restaurant on a shared table for 4, three of the guests rejected their main courses as inedible. Late changes in the itinerary included an extra day in Indonesia at the expense of a stop in Western Australia. Two further stops were missed altogether with no opportunity to substitute excursions and no refunds were given.