The TJX Companies
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T.J. Maxx, 977 Valley Rd, Gillette, NJ 07933
location:T.J. Maxx, 977 Valley Rd, Gillette, NJ 07933 I bought a plastic bottle on Wed. (11/29/2023), but the hanger was broken on the first day I used it. Went to the store asking for return on Fri. (12/01/2023). A senior cashier lady asked for receipt, and insisted that no return without receipt or a price tag (to prove the item was bought from TJMaxx). She even said this bottle might not be sold at the store. I offered to find the same bottle at the store, but she refused. Then she asked her manager, who said the same thing (receipt or price tag) at first. I explained that price tag was removed before first use and couldn't find receipt. Manager was very rude, said I couldn't understand her, kept interrupting me, and even once asked me not to talk. I had to try my best to calm down. Eventually I found a same bottle at the store proving it was bought right there. Finally got refund, but was really angry with their attitude and rude behaviors.