PA
PANEK RENT A CAR
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There was no car available
I booked online and made a down payment. When we arrived at VIE airport, no one came to pick us up (as advertised). After multiple attempts to reach someone from the company (tried to call and waited for about 45 mins) they finally sent me a message and said that they don't have any cars available. They didn't give me a refund. So, lost money and had to find a last minute alternative. As you can imagine, we were pretty upset.