Hawaiian Airlines
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There are much better airlines to fly with
I recently went on a trip to the US and New Zealand special treat to celebrate my birthday, retirement and recovering from illness. From all the airlines I flew with in that trip Hawaiian were the worst. Only reason I gave them an extra star was the free WiFi. We honestly thought we had done something to upset the air steward his attitude was so bad. Food was terrible, there was no drink service (apart from a grudged glass of wine with the awful meal) didn’t even provide salt and pepper! About 50 minutes before landing we got a breakfast pack in a paper bag flung at us with hardly enough time to eat! No tea or coffee excuse was turbulence but to be honest I just think they couldn’t be bothered. Also having to pay separately for checked in luggage only airline we flew with throughout the trip we had to do this. Will never fly with them again due to the attitude of the crew who were obviously just there to remind you to fasten your seatbelt and put chairs in the upright position! PS forgot to mention the last airline we flew back to the UK with was Delta. What a difference in friendliness and professionalism of the crew. Maybe Hawaii airlines should send employees there for some training in customer service!