PA
PANEK RENT A CAR
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Very bad service and they overcharge for car cleaning
Very unfriendly staff at Panek Poznan Airport. I booked a car with manual transmission and they gave me a car with automatic transmission with no prior communication and no choice! The car was completely covered with their advertising stickers. And they charged me 80 EUROS from my credit card after the return with no explanation! After my repeated complaints, they said the car was dirty because there were some insects on the plate and some dust on the windscreen! 80 EUROS to clean it??? Very bad experience, very bad service.