Cheryl Fontenot

Cheryl Fontenot

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Cheryl Fontenot

BL

Blue Ridge Mountain Rentals

View company profile →

3 out of 5 stars

Mixed experience with this mostly nice home

After receiving loads of emails on everything from info on the house to neighborhood rules to how to deal with bears, they neglected to send me the door code to the house! Got the gate code, then got to the house to find that there was no house door code and BONUS the ring doorbell didn't work, so they couldn't unlock it remotely for us. Since there was no cell service at that hour (now 7:45pm) I had to keep going partway back down the mountain to get service. After 2 such trips speaking with BRMR trying to get the door code, we finally got in at 8:20pm. Once we got the door code settled, our stay was as expected. It's a nice, newer house (the backyard isn't finished, with random white pieces of pipe laying around!). The deck was our favorite place, even though the view is of forest, not overlooks. There were ample places to enjoy the outdoors, and we loved the fireplace and the firepit. The house was nice and clean, however, there was only one hand towel in the primary bathroom, and it was dirty! Other bathrooms had hand towels that served as origami features holding various bath items, but no nicely folded, ready to use hand towels. Thankfully, I'd brought a couple sets of our own towels (because you just never know what quality you're going to get and I'm picky!), so we had plenty of towels - but finding the hand towel in the primary bath with an obvious dirty spot on it was not the best. The furnishings were pleasant; however, I'd warn those travelling with older people that the beds are very low to the ground, so harder for some people to get in and out of. Ditto with the chairs - there were no arm chairs in the place, which made it difficult for one of our party to use, as she was having trouble with her knees. We never met the owners, so I can't comment on them. A maintenance guy stopped by the second day to try to fix the doorbell, but didn't have the right key. The door to the hall bathroom didn't close, and the sliding door out to the deck took a great deal of effort to open and close. Looks like some settling may have occurred, which I suppose happens over time. This home is quite literally at the end of the road, and directly across it is a house under construction (not shown in the pictures, of course!). No one was working on it while we were there, and it looks like a long term project. Construction items were littered all over the driveway and spilled over into the turn off to the home we rented. All these things kind of turned what would normally be a pleasant place to stay in into something that I probably wouldn't lease again. We chose the home because the interior was nice and bright, not too much wood inside and that didn't disappoint. We didn't use the firepit on the lower level as it is quite the walk down a steep flight of stairs (that gate from the deck to the ground doesn't close, either!). Of course we didn't use the hot tub, but the home does have one albeit without a very relaxing view given that it looks out over the construction project next door. Overall, this place met our needs for the time we were there. Blue Ridge was prolific in its emails, it just failed to send the most important thing. They did provide very good directions, and our GPS (Waze) directed us right to the house, with no problems. They did text me the house code...at 9:37pm! *Sigh* We stayed here because our 62 acre property nearby is currently on the market. Eagles Nest is a lovely property, with so much to do! I highly recommend the resort, but perhaps a different property. This one literally took 22 minutes from the Elk River Gate to the house. Beautiful drive, breathtaking views on the way, though! We were here for my father's memorial service from Wednesday to Sunday, so didn't have time to take advantage of all that the resort had to offer. I'd definitely return, and will when we come back up...just to a different property!