SK
Sküma Water
View company profile →
Product support is terrific.
Product support is terrific. The main problem with the filter is that they have magnets that get rusty over time as they are constantly exposed to water. Eventually the machine is unable to detect the magnets so it stops working. Reaching out to support will tell you either extend warranty for £70 or purchase maintenance pack for £9. Whilst in reality you can order the same magnets for £4 on Amazon. They do not care about their customers.