PO
Porter Airlines
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Needs work
Ive been flying for over 30 years... First time flying with Porter. Edmonton to Ottawa and return. Connecting through Toronto. Edmonton to Ottawa...impressed. Great customer service, clean plane, really positive experience. Return flight, a nightmare. Non communicative customer service, flight attendants had very frosty personalities, and tight connection times with a last minute change in gates that was not announced by flight attendants or via text (which i signed up for), led me to almost miss my connecting flight home. Needs improvement.