MSC Cruises UK & Ireland
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This is honestly the worst cruise I’ve…
This is honestly the worst cruise I’ve been on in 15 years of cruising! The staff were unfriendly and discourteous, the room service was diabolical the dining room rooms I can’t even comment on. No menus hitting this whether you’ve got food or not nowhere to sit in the buffet if you actually did find a seat the food was absolutely diabolical. Pasta slops that felt like they were simply heated up from the day before, no variation you couldn’t even put together a full English breakfast. We paid for a balcony room and got a lifeboat slapped right in the way of our vision. We couldn’t even see the water when sat on the balcony! On top of this they put it in an adjoining room with a door that had absolutely no soundproofing. As a 50 odd year old couple we were on holiday with a young family and a screaming child in the room next to us that actually felt like it was in our room with us. On complaining three times to reception, they did nothing but apparently tell the family in the next room to be quiet! There were literally no sunbeds to sit on people were having to lie on the floor on the towel because the daytime areas were not large enough for the amount of people on the ship. There was a large first class section overlooking the pool area with hardly anybody on it And all the other people were crammed into a very small space for the size of the ship a very poor layout. I cannot tell you how bad the service was in the dining room and the quality of the food is not on a par with what you would eat at home when you cook it yourself. The noise and chaos in the Buffy room with food all over the floor, adult shouting across tables, children screaming and running about. All the English couples that we had conversations with whilst they couldn’t even face going into that buffet it was traumatising. There was no any time option in the dining rooms so even though two of the destinations were afternoon arrivals and late night embarkation, if you missed your dining room slot it was just tough luck. You had to face the trauma of going to the buffet with literally nothing to choose from. I will never sail with MSC again! There is honestly nothing I can say that was positive about this cruise