HML Group
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How they are allowed to operate is beyond me
Avoid HML at all costs. This is, without doubt, the worst property management company I’ve ever had to deal with. Communication is appalling, they rarely respond to emails or phone calls, and when they do, it’s often dismissive or unhelpful. Despite repeated attempts to reach someone in management, getting any kind of response is near impossible. After months of trying, I finally received a call from the property manager only to be met with unprofessional and aggressive behaviour. I was actually sworn at and accused of lying about having contacted them, which was both shocking and unacceptable. HML consistently fails to deliver on promises, takes no accountability, and shows zero respect for the people they’re meant to serve. In my experience, they are disorganised, evasive, and not to be trusted. I would strongly advise anyone considering them to look elsewhere.