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Energy Ombudsman
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I had cause to complain about a service…
I had cause to complain about a service provider for my gas and electric(they will not be named as it is only going to be resolved by 7 September), the service provided gives us consumers a chance to get a fair resolution to issues we face with these large companies. In my opinion they investigate promptly, consider the legal ramifications and save us a lot of frustration in coping with issues like this, which would be very costly in the courts. The only downside is that the Ombudsman is limited financially what they can offer in compensation and it is not enough to make energy companies to stop and think that the claim could be costly to them.