BudgetAir.com
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will start scoring with zero for the…
I will start scoring with zero for the service provided by Budget Air travel company. I booked return tickets from Kathmandu to London Heathrow via New Delhi and Riyadh. My booking number is BUK-40774568. Due to flight delay by Indigo Airlines from Kathmandu to New Delhi by 1 hour 45 mins, we (me and my wife) could not connect to Saudia Airlines flying to Riyadh. Reason why we ended buying new tickets worth of £1164.28. We have bought 2× flight delay compensation service cover. I felt scammed by this company as even after Indigo Airlines confirmed delayed letter due to operational reasons, the insurance cover was bought for nothing. I have paid £40 extra for myself and my wife. I see pointless in future if the companies do not help customers when in need. I did not receive any compensation for my extra purchase of tickets. I would not recommend to buy tickets or insurance cover from this travel agency in future.