Access Training
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Absolutely unhappy
So basically I signed up for an electric course back in September 2024 they had pitched on the phone saying that they would save a place and offer a good discount as I “was saved a spot” and once I started I must say contact and support hasn’t really been it unless it’s to do with payments then they’re on it straight away as I missed one month and they were onto me instantly calling me and emailing and charged a late fee of about £40 and my first exam I took after I had failed it was when they decided to then send some links for help after I paid £50 to resit and then after I got my CSCS card I was told for 4 months to simply wait and they’ll help me look for a job so from December up until halfway through March this year I was practically told to do nothing so I was paying £200 a month to do absolutely nothing and they couldn’t find me a job although they said they have good links in the construction industry yet they couldn’t find me a job and seeing many reviews venting frustrations and anger like I am doing now as a lot of them were around the same time I had started simply makes me feel like I’ve been ripped off and also after saying that it was my fault as to why nothing happened because I had accepted the induction back when I got my login in September and although they can see everything on the portal they still couldn’t tell me the correct things also had to purchase books after being told many things come included. Also my brother had signed up for a plumbing course and when he had found something better and he decided to cancel his course bare in mind it was 3 days after signing up they had blocked his number and since may/June they been quite literally holding off of giving his refund which is making me very wary of what on earth could happen to me considering when I had inquired about cancelling my course they told me I had to pay over £2500 as a fee as it would cause them a loss if I had cancelled which is outrageous but then again they do have a few good members of staff but after what’s happened to my brother I don’t know anymore and also I have my exams next week and I just say the webinar were extremely lethargic and not fun and just improvement’s are needed. Also spending so much on this I don’t know if a refund is even possible as again I’m going through hardships at this point in my life but I am not happy with access training as of right now. Thai review isn’t for the sake of it it’s just how I’m feeling and needed to get this off my chest and I guess I’ll see how access responds or acts after seeing this?