EF Educational Tours
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Very disappointing
First - This tour was far less educational than a previous tour I attended with my daughter. I actually came home not really able to recall learning much of anything about the places we visited. And the little our guide did share was read from the internet. I could do that myself. Second - we had FOUR instances where we were stranded for hours at a time without a bus. The first time seemed to be a misunderstanding and my husband and I paid for two Ubers to get students to our hotel - around midnight in a foreign city! EF did reimburse for the Euro cost of the Uber but didn’t consider that there were conversion fees and a credit card bill to pay in US dollars upon our return. This was frustrating. The second time, our bus was apparently broken down. I really have issue with the tour guide for our first bus here. When her bus arrived she put her group on it and left us in the dust in Salzburg without one care as to if and when we would have a bus. Over half of bus 2 COULD have fit on bus 1 to get to our hotel. But we all stood out in the sun forbidden to sightsee more while we waited for two hours for a bus to rescue us. It just got worse from there with two additional occurrences of us not having a bus. Some people chose to be disrespectful to everyone in the group chat when this happened and this only made it worse. Third - our free time just plain stunk the majority of the time. We were given 20-30 minutes at times when literally NOTHING was open (either too early or too late in the day). What was the point???? We were also only given 30-45 minutes several times to “shop and find lunch” with absolutely ZERO guidance as to which direction to go to find restaurants or food carts. We spent all our time wandering around trying to find something to eat. Sometimes we never did and therefore went without lunch several days. Fourth - when I’m on a tour with my children I would expect to be put on the same floor as them in the hotel. This was only the case one night out of 12. Adults were placed on every floor where we had students so why weren’t we near our kids??? Overall this was a disappointing experience. I doubt very seriously that I will travel with EF again.