The Pillow Home
View company profile →
Deceitful advertizing
Deceitful advertizing, believed pillow was coming from NM, USA Contacted company at their email contact to return pillow. Company reply: Please be advised that as per our company's return policy, the cost of return shipping is the responsibility of the customer. We recommend using a trackable shipping service to ensure the safe and documented delivery of your item back to our warehouse. Please send us the tracking link and a picture of the return label so we can process it. Here is the return address where you need to send the package, once we receive it we will refund your money in 1-5 business days. State or Province:JIANGSU Country: CHINA The company address on website is (US): NM but it was shipped from China. The said free shipping. You have to pay for the return shipping to CHINA and that cost lots of money. Plus there was a foreign exchange fee applied to credit card. US to China. Have tried to get a quote to send back. Could only find US Postal service for $122.90. Pillow cost $75. Will be burning pillow. !!!!!!!!!!!!!!!