Trotters Childrenswear & Accessories
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Trotters uses Treadwell now to book…
Trotters uses Treadwell now to book haircuts. I had difficulties to use the app on my Iphone and ended up having the haircut charged twice on my card as the app crashed on me a number of times, making me lose the appointment that I wanted. I ended up to chose an appointment another appointment for which I was 10mins late at the store due to road works traffic. I waited over 5 mins to speak with someone to say that we eventually arrived so I missed my late arrival timeframe, even though the hairdresser was late and was doing the still the previous appointment. In the time I managed to explain my situation, the Hairdresser had already started the next appointment early. Nothing could be done to slot me in, even though my time was used by someone else. And of course no refund as the booking was online and my appointment was supposed to be finished by then. £20+ taxi waisted for no haircut. Such a shame as I used to like the service. I will no longer come to do my kids haircut there.