RSD Travel
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"Really Stupid Decision" that's RSD Travel
"Really Stupid Decision" that's how I class my choice in choosing RSD Travel Ltd holiday company. They certainly have great marketing skills. When the flyer arrived in a monthly photographic publication subscription I was dazzled by the bargain price on offer. Having read the information and contemplated for a couple of days, I decided to book the trip to Morocco, 15 days for £249.00 + £199.00 single supplement on bed & breakfast. This bargin price turns out that it wasn't all that it appeared by the time you add on all the extras for meals. The 1st weeks tour was hectic, changing locations with some early starts. Budget 2* Hotels at best, Coach let in water during heavy rain-storm, it was a wet inside as outside. Tour Guides: This person in my opinion is duplicitous, curt and impolite and not a very good guide, he did not give enough information on where we were or what we could expect to see. He was only interested in drinking alcohol on the coach or, sleeping on the back seat. His assistant was however very courteous and helpful. Coach Driver: This driver was constantly using his mobile phone while driving and did not do anything other than drive. The 2nd week was not as advertised "4 Star Dream Hotel in the world-famous city of Marrakech" but a journey 13 kilometres' outside the centre of Marrakech. Not exactly a City Centre Hotel as advertised. Meaning, when you wanted to go into town you had to pre-book the day before a private taxi 17 seats, at a specified time each way, and a cost of 20.00 Durham per journey, not exactly helpful when you don't know how long you want to be in town for !! The accommodation once again budget 2* poor quality linen, electrical socket hanging off the wall at side of bed. Dining room brisk 5-7 minute walk from the room allocated. The above is only a snapshot of the Overall whole experience, which was a very bad experience !!! I have made a written complaint to RSD Travel Ltd expressing my thoughts, the letter back from them is full of apologies, but that doesn't make up for my wasted holiday time and money !!