Freeletics
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Unethical Renewal Practices – Feels Like a Trap
Like many others have reported, I was charged nearly £95 for a subscription I didn’t realise had renewed, despite not using the app in over a year. I only discovered the charge after it had gone through, and when I contacted Freeletics with proof of non-use, they refused to refund me. Instead, they offered a voucher for future use, which I don’t want or need. After looking into it, I found dozens of reviews going back years with the same issue: people lured in with discounts, charged without warning, and denied refunds. No reminder emails, no price change notifications, and no clear way to cancel. It’s hard not to feel like this is part of their business model. This isn’t just poor customer service, it’s exploitative. Freeletics needs to fix this. Until they do, I’d strongly recommend choosing another app with transparent billing and actual support.