LY
Lyca Mobile USA
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company needs to change their customer…
company needs to change their customer support policy, they have limited timeline of customer service assisting us on the call, I really appreciate the Agent IMAD (30971) helping me in transferring 2 numbers, but his supervisor forcing him to hangup the call as its exceeding 1 hour, but what's wrong? Agent is working actively helping customer, but manager doesn't look that way. Hey CEO change your policy man, help CUSTOMERS first.