Elma Hui

Elma Hui

Member since Invalid Date
1
Review
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1 out of 5 stars
Average rating

Reviews by Elma Hui

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1 out of 5 stars

Furniture being damaged while performing the service

This is the 1st time I am posting a trustpilot .In general, even I had bad experience, I will take it if not too bad. This experience was horrible. I placed the end of tenants service. The cleaners damaged the dining table. Emailed them about the damage, the customer services said that the table was not part of the cleaning service and thus the table should not be damaged. The simple reason is, the cleaners put corrosion cleaning liquid on top of the table while cleaning the house, and thus, even the table was not part of the cleaning service, it was damaged by them. They tried to push away the liability about the damage. Thanks for that, I will be charged for the stock damage by landlord. Avoid if you dont want to be charged by landlord with damaged furniture. Update: They sent an reply today again and said the table is not included in the service and no way it will be damaged by the cleaners. Good luck for the booking.