Singapore Airlines
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Singapore Airlines declined compensation for flight delays and bus tickets.
I experienced significant disruptions during my recent roundtrip journey from Manchester to Manila via Singapore. Flight delays on both legs of the trip (Manchester-Singapore and Manila-Singapore) caused me to miss my connecting bus back to Leeds. Despite these disruptions, Singapore Airlines has declined to offer compensation. Furthermore, my interactions with customer service were unsatisfactory. Representatives were unable to provide clear and concise answers to my questions regarding the flight delays, compensation options, and applicable policies. This lack of clarity and support significantly impacted my travel experience. Based on these experiences, I will unfortunately be unable to consider Singapore Airlines for future travel.