Ancestry.com
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Never again
This company is a pile of steaming dog s**t. Ordered two DNA tests and mailed them in. After 6 weeks the status on Ancestry site is still „registered” - which means not even received while the carrier tracking status said delivered over 6 weeks ago. Absolutely NO contact information available anywhere on their site except for a stupid chatbot that refuses to provide any contact information until you threaten it with a chargeback. Its absolutely insane. Finally connected to an agent after threatening a chatbot: "we’re not responsible for transportation". Really? Are you having a laugh? Just admit that you lost it… And don’t get me started on the prices for the membership. Not touching this company with a stick in the future and i advise anyone to do the same.