Singapore Airlines
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Singapore airlines staff despise economy pax!
Singapore airlines was once a company that prided itself on service, it would appear that has changed. While at Perth airport l had need to go to the service desk with a query about my flight. You would have thought l had asked the counter staff to remove one of her legs, after 40 minutes l was redirected to a young man that dismissed me as l had what he called a "lower end" ticket. Keep in mind this "lower end" ticket was purchased after an email from Singapore airlines. So in short why have a service counter that does not provide service and why sell tickets that your staff see as beneath their time to deal with?