Harbour Hotels
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In dire need of a tidy-up and refurb.
I went for a spa mini break with my sister at the Sidmouth hotel. Compared to the Christchurch one, this was very shabby looking. While the staff were lovely and the food was great, the high level cleaning was ignored, with the pendant lights in the dining room covered with dust and huge cobwebs dangling between ceiling and lights. The tiny lift had very visible grubby hand prints above the door. The bathroom was missing the little touches, like tissues or nail kits. The spa jacuzzi was very tired looking with broken trim and bare plasterboard where lights had been replaced. The portable heater in the bedroom was missing a foot and had a huge dent in it. I expected more from a harbour hotel, where others pay attention to the little details giving it a more professional and luxe appearance, sadly Sidmouth doesn’t. A shame because it has so much potential. I gave it 3 stars because of the food and service, otherwise it would have been less.