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Having the exact same bad experience…
Having the exact same experience as one other poster to this page. Day 14 of them having my money, and nobody knows what's going on with my order. they blame the trucking company for not picking up the order and giving me a delivery time--but they don't call or email me with updates as promised. Today I am canceling with my credit card and will order elsewhere. I asked another competitor about them, and I've been told this company lowballs pricing, can never place the order because of the below cost pricing, and then wants to charge you a fee for canceling and 'restocking'. this is FRAUD if this is what's happening. They certainly know how to bill your credit card company, but can't find anyone to talk to at a freight company?