Replacement Parts Shop - Anglian Home Improvements
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Total shambles
God what a shambles. We had our glazing done with Anglian and they did a good job. We naturally thought what a professional company when looking at our guttering. I was quoted a price by Hollie. Sent through the dimensions of the house and lots of photos from every angle. Lots of talk around soffits and suchlike. Paid the deposit. Surveyor came and ran through what was needed. So far so good. Then e mail through saying factory was manufacturing the product. Excellent. Then silence! Next the deposit appears back in my account. No explanation. Suddenly Hollie and the. Sales manager Chris are seemingly unable to answer my calls or provide me with any explanation as to why the money is back in my account. I rang head office and was promised a call back from Chris the sales manager. He clearly could not be bothered so I gave up in disgust. Clearly the job is not going ahead and shame no one has taken the time or trouble to explain why. Utterly unprofessional and very poor customer service.