Travelocity
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Bait and switch
I tried to book a last minute hotel through travelocity. I put in the date March 22, 2025 for that night and looked through hotels. Booked a Fairfield for 168 dollars. I started traveling to hotel and looked at confirmation. Date for hotel was April 21 a month away. I tried to call but only automation so chatted with someone and explained the mistake that had happen. Hotel canceled 20 minutes after booking it. They stated they would talk to hotel and get back to me about refund. Next day, the apologize and say hotel refuses to refund because it was non refundable. I called hotel and they say travelocity is the one getting money and refusing to refund and that it was booked through expedia not travelocity which may explain the date switching as well. I am now out 168 dollars and reporting them to BBB.