Webbox Pet Food
Read all reviews for Webbox Pet Food →
Absolutely appalling .The wonderful DPD…
Absolutely appalling .The wonderful DPD also lost my parcel …contacted Webbox 3 times . Firstly told it would be delivered tomorrow …no it wasnt . Had to ring again, most patronising person to exist kept saying to me …i understand . I literally had to beg them to ring DPD to find out where it was . This person said they would and then email me…..they of course didnt . Had to ring again …same answer. They take the money and thats all they care about. I dont think any person that works there has animals or has a dam clue in what they are doing How are you supposed to feed animals when the food doesnt turn up ??? THEY DONT CARE . So, you contact them on their contact form …..15 days it says to reply ….15 DAYS TO RESPOND…BUT THEY DONT. I then emailed through their email on paypal…..that came back as recipients refused it . Diabolical company who …DONT CARE ONCE THEY HAVE YOUR MONEY 🤬 I STILL HAVE NOT GOT THE FOOD A WEEK LATER OR ANY APOLOGY OR MY MONEY BACK 🤬 So, i ended up ringing DPD myself today …they never even dispatched the parcel in the first place. So over a week and over 30 phone calls to WEBBOX and DPD. BUNCH OF LYING CROOKS. WEBBOX TOOK THE MONEY AND NEVER SENT ANY FOOD AT ALL …THEY LIED EVERY PHONE CALL I MADE AND SAID IT WILL BE HERE TOMORROW , TOLD ME THEY HAD SPOKEN TO DPD …THEY HADNT. AVOID THIS COMPANY WHERE THEY DONT CARE, LIE , AND HAVE NO IDEA WHAT THEY ARE DOING . I AM FURIOUS AS MY CATS NOW HAVE NO FOOD AS I ORDERED IN PLENTY OF TIME AND A WEEK LATER ….NOTHING. THEY DONT CARE NOT CARE IN ANY WAY WHATSOEVER. WORST PET FOOD COMPANY TO EVER EXIST . EVEN THEIR EMAIL IS FRAUDULENT AND DOESNT WORK. THEY GO UNDER A FEW DIFFERENT NAMES AS WELL . FRAUDULENT AND A BUNCH OF LIARS …TAKE YOUR MONEY AND ARE VILE TO DEAL WITH . JUST FOUND OUT THEY HAVE TOLD DPD TO TAKE THE IMAGINARY PARCEL BACK….THE ONE DPD SAID THEY DIDNT RECEIVE ‼️ YOU COULDNT MAKE THIS CRAP UP WEBBOX HAVE BLOCKED MY ACCOUNT AND I CANT ORDER EVER AGAIN. THATS WHAT YOU GET WHEN YOU COMPLAIN ABOUT THEIR INCOMPETENCE. THEY SHOULD NEVER BE SELLING ANY PET PRODUCTS AT ALL …THEY DONT CARE ABOUT ANIMALS …ALL THEY CARE ABOUT IS ££££££ WORST PET FOOD SUPPLIER TO EXIST . I now have proof from DPD that my parcel wasnt picked up until 16th July in the afternoon. Pets choice staff told me on the 14 th it would be delivered on the 15th . As it wasnt of course , i rang back and ask them to track it as it wouldnt track for me. Told they had now tracked it …it would definitely be delivered on the 16th July . HOW ??? They didnt even pick it up till that date from them and in the afternoon ‼️ Then when DPD had picked it up late afternoon …they were told to return it ….because i had lost my temper and complained about them constantly lying to me. Totally liars , incompetent and unreliable company . Can you explain to 8 hungry cats why their food hasnt turned up 4 consecutive days 🤬‼️ I have never dealt with such liars 🤬 Notice …they do not reply on here either to so many bad reviews . Need to avoid such a terrible company ‼️